🚨 ONLY 5 SPOTS LEFT: How PG&E, Octopus & Duke Handle Millions of Leads (While You're Losing Weekend Calls)

THE SOLAR AI

Why this week matters (and why TheSolarAI is your tactical edge)

This week the energy + AI headlines did something important: they stopped being theoretical and started being operational. Regulators, utilities and software houses are all moving from pilots to production — and the battle for homeowner attention is now fought in seconds, not days.

Why that’s crucial for Australian solar businesses:

• Major utilities are publicly reporting dramatic scale gains from AI voice agents that handle millions of calls and free up human teams for complex work. PG&E’s voice agent “Peggy” is already handling multi-million call volumes and cutting thousands of labour hours while improving satisfaction. More

• Octopus/Kraken’s stack proves software + conversational AI scales customers globally . If Kraken can be a multi-billion software arm, you know the tech is proven. More

• The industry calendar is converging: All-Energy Australia (29–30 Oct) is where the market will be judged by speed-to-lead — not just the product spec sheet. If your lead follow-up looks like “we’ll call you Monday”, you’ll lose installs to someone whose AI replies in minutes. Here

That’s the moment The Solar AI was built for. We take proven conversational AI patterns (voice → SMS → email) and adapt them to high-value solar enquiries so your business captures bookings before your human team has their first coffee. The result is measurable: more booked consults, fewer missed nights, faster ROI. See the demo + calculator at www.thesolarai.com

LETS STEP INSIDE →

Feature Story

• PG&E’s Peggy: tangible labour savings and a huge self-service rate during outages — proof voice AI works when stakes are high. PolyAI+1

• Octopus / Kraken: AI-first customer ops and a spin-off strategy that signals software is the new utility moat. Kraken+1

• All-Energy 2025: Melbourne show (29–30 Oct) is the trade floor where response speed will outperform shiny demos. If you’re exhibiting or attending — you must have a live speed test. Me

The Spotlight

📉 COPY WHAT ACTUALLY WORKS : PROVEN GLOBAL AI PLAYS FOR SOLAR

Why this week matters (and why TheSolarAI is your tactical edge)

This week the energy + AI headlines did something important: they stopped being theoretical and started being operational. Regulators, utilities and software houses are all moving from pilots to production — and the battle for homeowner attention is now fought in seconds, not days.

• The industry calendar is converging: All-Energy Australia (29–30 Oct) is where the market will be judged by speed-to-lead — not just the product spec sheet. If your lead follow-up looks like "we'll call you Monday", you'll lose installs to someone whose AI replies in minutes. Here

That's the moment The Solar AI was built for. We take proven conversatinal AI patterns (voice → SMS → email) and adapt them to high-value solar enquiries so your business captures bookings before your human team has their first coffee. The result is measurable: more booked consults, fewer missed nights, faster ROI. See the demo + calculator at www.thesolarai.com

Instant voice qualify + SMS booking

• Outcome: high first-touch coverage, human handover only for complex cases.

• Copy: Immediate voice call interprets intent → SMS link to confirm time → email packs the pre-meeting brief. Saves agent hours and preserves conversion momentum.

Automated ops + billing stack (Octopus / Kraken playbook)

• Outcome: scale without linear headcount; better NPS and retention.

• Copy: Use software to manage billing/customer threads; attach conversational AI for initial contact and low-value servicing so humans focus on value tasks.

The Essentials

🏆 YOUR STRATEGIC BRIEF : WHAT WINNING SOLAR COMPANIES ARE DOING NOW

The Innovation around US

🌐 AI AND DATA CENTRES RESHAPE UTILITY PRIOIRITIES - DEMAND SHOCK IS REAL

A recent report by Guidehouse & Public Utilities Fortnightly outlines that AI-driven growth of data centres plus climate pressure is forcing utilities to completely rethink their operating models. HERE

Until next time,

The AI Advantage for Solar Businesses